January 11-14, 2027 Itinerary

    DoubleTree by Hilton Montreal

    1255 Jeanne Mance Street, Montreal, Quebec, H5B 1E5, Canada

    *Stay tuned for more information on the agenda*

    Sunday, January 10, 2027

    Travel day to Montreal for the international team only (those attending from AUSTRALIA, EMEA and JAPAC ONLY). A reminder to please use the YUL airport for flight booking and flights must be booked through Navan. Please arrange an Uber/Lyft from the airport to the hotel.

    *** Check-in time is 4:00pm. Early check-in was requested for early arrivals but this is not guaranteed. Please note that a hold will be placed on your credit card for incidentals at the time of check-in. The unused amount will be released back to your credit card within seven (7) days of checking out. 


    Upon arrival, you are on your own for dinner. The hotel features one in-house dinner option at Bivouac.  Additional cafés, restaurants, and grab-and-go options are conveniently located within the adjoining Complexe Desjardins. The central location of the hotel also  provides easy access to Old Montreal, Chinatown, Sainte-Catherine Street for those looking to explore the city!

    Please remember you will be provided a per diem for food not directly provided by SurveyMonkey throughout the event.

     

    Monday, January 11, 2027

    Breakfast is offered at Honey Salt at the hotel from 7:00-11:00 AM. Breakfast is not included during your stay, however SurveyMonkey will be providing a per diem to help offset the cost of today's breakfast. For those looking for a quick, grab & go bite to eat or coffee, located across the street from the hotel, The Belgian Chocolate Cafe opens at 6:30 AM daily.

    Travel day to Montreal for all attendees from North America. The hotel address is: 1255 Jeanne Mance Street, Montreal, Quebec, H5B 1E5, Canada

    Onsite parking is available at the hotel. For those within driving distance, please park at hotel and charge back to your room and your parking will be covered by SurveyMonkey. We ask that you do not valet your car.

    For those flying into the area for the meetings, all flights must be booked through Navan. Please take an Uber or Lyft from the airport to the hotel. Uber/Lyft can only be ordered to designated areas for each terminal (varies). The average cost is approximately $25-30 depending on time of day. Exit the terminal and follow the ride share signs for Uber/Lyft/taxi! 

    Upon arrival to the Montreal Airport, rideshare for Lyft and non-UberX Uber rides are located remotely in the P4 parking structure. Passengers must take a shuttle bus from Door 11 to reach this pickup zone. Only standard UberX vehicles pick up passengers directly at the terminal near Door 28. Navigating the pickup zones correctly depends on the service and the vehicle type:

      • UberX: Proceed to Door 28 on the arrivals level for direct terminal pickup.
      • Lyft & Premium Uber Rides (UberXL, Black, etc.): Walk to Door 11 to catch the airport shuttle to the P4 parking garage. Once at P4, you will need to walk through the rental car area to reach the designated rideshare pickup.

    When exiting your flight, follow the signs for "Ground Transportation" to find your designated waiting area or the shuttle bus to P4.


    *** Check-in time is 4:00pm. Early check-in was requested for early arrivals but this is not guaranteed.  You can store your luggage with the hotel during our afternoon meetings.

     

    11:00 AM - 5:00 PM - Event Registration. Stop by the registration table to check into the event and grab your name tag! The registration table will be located in the pre-function foyer on LEVEL 6 of the hotel. If you do not pick up your name tag today, they will be available outside of the meeting rooms prior to the start of tomorrow's sessions.

     

    6:30 PM - 9:30 PM - Join us tonight downtown in Montreal as we will be hosting dinner and fun to kick off the week! More details to follow on tonight's Welcome Reception!

     

    Tuesday, January 12, 2027

    7:00am-8:30am: CKO Registration. For those who did not pick up their name tag upon arrival, please stop by the registration table located outside of the Grand Salon Opera ABC prior to the start of today's meetings. 

    8:00am-9:00am - Breakfast. Prior to the start of today's meetings, breakfast will be provided in the Soprano ABC meeting room. Take the elevator to level '4' to access the meeting room.

     

    9:00 AM - 11:30 AM - SurveyMonkey CKO - Morning General Session

    This morning's general session will be held in the Grand Salon Opera ABC located on the 4th floor of the hotel. Stay tuned on the meeting agenda!

    Lunch will be provided at 11:30 AM in Soprano ABC

    12:30 PM - 3:00 PM - SurveyMonkey CKO - Afternoon General Session

     

    3:30pm - 6:30pm - Afternoon of Activities! Please check your personalized itinerary for your assigned activity and further details. 

     

    Tonight you are on your own for dinner. SurveyMonkey will provide you with a per diem for dinner tonight of $50 per person. Please use Navan tonight.

    The hotel features one in-house dinner option at Bivouac.  Additional cafés, restaurants, and grab-and-go options are conveniently located within the adjoining Complexe Desjardins. The central location of the hotel also provides easy access to Old Montreal (10 minute drive), Chinatown (10 minute walk), Sainte-Catherine Street (10 minute drive) for those looking to explore the city!

    Wednesday, January 13, 2027

    8:00am-9:00am - Breakfast. Prior to the start of today's meetings, breakfast will be provided in the Soprano ABC meeting room. Take the elevator to level '4' to access the meeting room.

     

    9:00 AM - 12:00 PM - SurveyMonkey CKO - Morning General Session

    This morning's general session will be held in the Grand Salon Opera ABC. Stay tuned on the meeting agenda!

    Lunch will be provided at 12:00 PM in Soprano ABC.

    1:00 PM - 4:00 PM - SurveyMonkey CKO - Department Breakout Sessions. The meeting room assignment for your department session will be added to your personalized itinerary 2 weeks prior to the event.

     

    7:00 PM - 10:00 PM -  Join us tonight in the Grand Salon Opera ABC as we celebrate all of your accomplishments and hosting own annual Awards Dinner tonight.

    Dinner and drinks will be served. More details to follow on tonight's theme!

     

    Thursday 1/29/2026

    Travel day departing Montreal. 

    Check out is 11am. Please make sure you check-out and pay any outstanding balance on your account. SurveyMonkey will be covering all room charges and meals provided in group settings. Each attendee will also have a per diem for meals not provided by SurveyMonkey during travel days and your free night. All additional charges should be covered by the individual and should not be expensed. 

    Uber/Lyft to Airport:

    Please arrange an Uber/Lyft from the hotel to the Montreal Airport for your departing flight. If you are traveling with co-workers, please ride share!

    Please note that you can submit this expense for reimbursement after the trip.